TRAVEL GUIDE · CHINA

How to use DiDi and ride-hailing in China as a foreign visitor

Set up the app, find the right pickup point and keep a simple backup for airport arrivals and late-night journeys.

Taxi ride in Beijing
Anthony Knuppel / Wikimedia Commons, CC BY 2.0. Original file ↗

Ride-hailing is useful when you have luggage, arrive late or need a direct trip. The reliable approach is to prepare connectivity, payment and your destination before you need a car.

01

Set up before the trip

China’s official visitor guidance says the DiDi-Greater China app supports registration with foreign mobile numbers and international credit cards. Install it and complete any requested verification while you have reliable internet. The same guidance also describes booking a ride through Alipay’s Transport > Taxi or WeChat’s Services > Mobility/Ride Hailing. Keep a physical card and small cash reserve as a backup.

02

Use a precise pickup point

Confirm the map pin before you request a car. Airports, rail stations and large malls may use designated pickup zones rather than the nearest road. Enter the destination as a map pin or Chinese address where possible, not just an English hotel name. Check the selected service, estimated price and car details before you confirm.

03

Match the car, not a verbal description

When the driver arrives, compare the licence plate and vehicle details shown in the app. Do not share a payment password or verification code with a driver or stranger. Keep the in-app receipt and messages; they are the most useful record if you need to report a fare problem or missing item.

04

Keep an airport backup

For a late arrival, save the hotel address and pickup instructions offline. If your connection is weak, ask the hotel front desk for help or use an official taxi stand. For an airport transfer, compare the actual cancellation terms, pickup instructions and total price before choosing an advance booking.

05

Make affiliate recommendations useful

A future airport-transfer or travel-service recommendation should tell readers what it costs, when it can be cancelled and how it differs from using DiDi or an official taxi. Any commission relationship must be disclosed clearly; a link is useful only when it solves a real traveller problem.

The smoothest ride is prepared before the car is needed: live data, a verified payment method, a clear address and one offline fallback.

Official reading

China government — ride-hailing guidance for foreign visitors ↗

General travel information. App features, payment options and pickup rules can change; check the current app before travelling.

IN-DEPTH PRACTICAL NOTES

Use ride-hailing with a verifiable pickup plan

A successful ride starts before the driver arrives. Save the exact pickup point, destination and vehicle details, and keep a second transport option for airports, stations and late-night arrivals.

Prepare the account and destination

Use the official DiDi service or an established wallet mini-program and complete any required verification before an urgent trip. Save the hotel or venue by its official Chinese name and street address; a translated nickname may select the wrong branch. Place the pin at a legal pickup area rather than in the middle of a large station complex.

Match the car before boarding

Compare the plate number, vehicle description and driver information shown in the app. At a busy pickup zone, send the bay or landmark through the app and wait where vehicles are permitted to stop. Do not board a car merely because the driver says a destination. Share the trip status with a trusted contact when the feature is available.

Resolve route, toll and payment questions

Follow the in-app route while allowing for traffic controls. Airport tolls or parking can be separate from the displayed estimate; check the final breakdown before disputing it. Report lost property and safety issues through the trip record, where the correct vehicle and time are preserved, rather than contacting an unverified number.

Useful phrases

请到这个上车点。Please come to this pickup point.
请核对一下车牌。Please confirm the plate number.
高速费包括在车费里吗?Is the expressway toll included?

Before departure

Official references